- Author: IBM
- Date of last update: 08/27/2019
Restore service and resolve operational incidents fast! Empower your DevOps teams to correlate different sources of events into actionable incidents, synchronize teams, and automate incident resolution. The service sets you on course to achieve efficient and reliable operational health, service quality and continuous improvement.
Expedite problem determination
Automatically ingest thousands of events from disparate sources and consolidate them into prioritized incidents that tell you what's really causing faults in your environment.
Restore service quickly
Resolve simple outages automatically, freeing up first responders to concentrate on faults that need their intervention.
Bridge the gap between Dev and Ops
Relieve pressure on teams by automatically routing incidents to the right people and bringing together Development and Operations teams to resolve complex faults fast.
Analyze and improve operational health
Empower Operations leaders to improve efficiency. Observe behavior and capture knowledge, and turn these insights into operator guidance and automation, so incidents are resolved without intervention.
Establish the cause of faults: Detailed insight into what's caused a failure; easy access to team members