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MarvelX AI

MarvelX helps insurance teams process claims faster with Agentic AI.

  • MarvelXai B.V.
  • Third Party
  • Date of last update: 12/22/2025
  • Docs
  • Get help
  • Service
  • MarvelXai B.V.
  • 12/22/2025
  • AI / Machine Learning
  • IAM-enabled
  • Docs
  • Get help
  • Terms
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Disclaimer
This third-party product is provided by a vendor outside of IBM and is subject to a separate agreement between you and the third-party, if you accept their terms. IBM is not responsible for the product and makes no privacy, security, performance, support, or other commitments regarding the product.

Pricing plans

PlanFeatures and capabilitiesPricing

  • Service
  • MarvelXai B.V.
  • 12/22/2025
  • AI / Machine Learning
  • IAM-enabled
  • Docs
  • Get help
  • Terms

Summary

MarvelX Claims Assistant helps insurance teams handle claims faster and with greater accuracy. It combines document understanding, Q&A, and structured claim analysis in one tool.

Upload claim files such as PDFs, scans or emails, and the assistant automatically checks for coverage, red flags, inconsistencies and missing information. Through a simple chat, you can ask questions about claims or policies in plain language and get clear, evidence-backed answers.

Each claim is summarized into a scannable analysis with decisions, reasoning and checks performed. This makes it easier for claim handlers to review outcomes quickly, reduce errors, and improve the consistency of claim decisions.

Features and capabilities

AI Claim Assessment

Upload claim documents and let our AI automatically evaluate coverage, identify red-flags, extract key data and recommend next steps.

Document Q&A

Ask questions in plain language and receive instant, evidence-backed answers with clear explanations drawn directly from your documents.

Claim Analysis & Reports

View structured outputs directly in the chat with decisions, reasoning and checks performed, all presented in a simple and scannable format.

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Demo of the MarvelX claims assistant integrated with IBM, showing claim upload, assessment, and interactive Q&A

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(1/4) | Demo of the MarvelX claims assistant integrated with IBM, showing claim upload, assessment, and interactive Q&A

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Getting support

For all support contact us at support@marvelx.ai


If you're experiencing issues with this product, use the following support information.

https://www.marvelx.ai/ibm-documentation
support@marvelx.ai
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Monday

8:00 AM - 5:00 PM UTC

Tuesday

8:00 AM - 5:00 PM UTC

Wednesday

8:00 AM - 5:00 PM UTC

Thursday

8:00 AM - 5:00 PM UTC

Friday

8:00 AM - 5:00 PM UTC

24 hours

Support locations

Support locations refer to all of the countries in which product support teams are located.

  • Netherlands
  • You must wait 24 hours after you contact this product's support before you can begin the escalation process.

    support@marvelx.ai
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    12 hours

Summary

MarvelX AI

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