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Summary
Ionburst helps you easily manage and monitor your evolving data security posture across any environment, through a unified control plane for data.
Use of the Ionburst VPC image requires an existing Starter, Premium or Enterprise Licence, available through https://ionburst.io/pricing
The Ionburst VPC image requires the following components and third-party dependencies to operate:
- Microsoft SQL Server
- Memcached
- Temporal
- MongoDB
Ionburst Starter and Premium licences require the deployed VPC image to maintain an internet-enabled connection with the Ionburst licencing server.
For more information on deploying the Ionburst VPC image, third-party dependencies and licencing requirements, please visit the https://portal.ionburst.io/docs
Features and capabilities
Always on data-out protection
Multi-layered security driven by dynamic data privacy and resilience policies you control. Prevent data loss & assure continuous protection.
Instant data recovery, everytime
Sleep easy with fault-tolerant, on-demand data recovery at the object-level. Control how you recover data anytime.
Data ownership and control
Customise, protect, and manage your data with confidence. Meet complex privacy & sovereignty requirements with ease, across any environment.
Getting support
Support available through Ionburst Portal documentation, website contact form and support email.
To escalate any support requests, please reach out over the support email.
If you're experiencing issues with this product, use the following support information.
Monday 9:00 AM - 5:00 PM UTC Tuesday 9:00 AM - 5:00 PM UTC Wednesday 9:00 AM - 5:00 PM UTC Thursday 9:00 AM - 5:00 PM UTC Friday 9:00 AM - 5:00 PM UTC 4 hours | |
support@ionburst.io Tuesday 9:00 AM - 5:00 PM UTC Monday 9:00 AM - 5:00 PM UTC Wednesday 9:00 AM - 5:00 PM UTC Thursday 9:00 AM - 5:00 PM UTC Friday 9:00 AM - 5:00 PM UTC 4 hours | |
Support locations | Support locations refer to all of the countries in which product support teams are located.
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You must wait 4 hours after you contact this product's support before you can begin the escalation process.
support@ionburst.io4 hours