Summary
Your business relies on getting email to the inbox. Your email delivery rate—the rate at which your emails actually make it to the inbox—is the most important metric for your email program's success. While no one can guarantee email deliverability, with SendGrid you can be confident that you’ll have the tools and the expertise you need to optimize your inbox delivery rate.
As a SendGrid customer, your sending is enhanced with artificial intelligence that continually adapts to changing ISP rules. Businesses large and small can increase their delivery rates with ACE, our Adaptive Communication Engine. The SendGrid team's collective knowledge of email best practices is becoming an encoded AI across our platform, further heightening your deliverability and throughput.
We partner with the ISP, compliance, and delivery communities to fight spam and keep email safe for all. We are trusted to work with only the best senders, and use our whitehat position in the industry to advocate for our customers.
Features and capabilities
Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.
Get answers when you need them through our robust documentation, support, video tutorials, and online community.
Access account statistics and engagement data in real-time through our Event Webhook.
Improve deliverability with domain and link customization, whether sending from shared IP pools or a dedicated IP.
Eliminate domain spoofing and phishing emails with our custom SPF and DKIM record creation.
Maximize your email engagement to your mobile app experience with our universal linking functionality.
Getting support
If you're experiencing issues with this product, go to the IBM Cloud Support Center and navigate to creating a case. Use the All products option to search for this product to continue creating the case or to find more information about getting support. Third party and community supported products might direct you to a support process outside of IBM Cloud.