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Summary
FileMage Gateway is a SFTP and FTP server that reads and writes files directly to IBM COS, enabling customers to leverage the reliability and scale of IBM COS for exchanging and storing files internally or with business partners. Transfers are streamed in memory, not staged on disk, so changes are fast and visible immediately.
Note
The Metadata service with secure access must be enabled on the instance for the application to start. If the instance is started without this enabled then you must enable it on the running instance and then restart the application service.
Don't see a feature you want? Let us know at feedback@filemage.io! Be sure to check back here regularly for new features or sign up for product updates at https://www.filemage.io/.
Features and capabilities
Upload and download files in the browser.
Apply custom branding and styling to the interface
Enforce OTP multi-factor authentication
Account setup and password reset emails
File Sharing
Assign users to home directories.
Assign folder level permissions to users and groups.
Mount certain folders to other buckets.
Security Features
View audit log of all user actions
Password complexity and expiration rules
Enable brute-force login prevention
Multi-factor authentication
Server Management
Automatically get free TLS certificates from Let's Encrypt.
Use the JSON API for configuration automation.
SFTP & FTP Features
Configurable SFTP ciphers, key exchange algorithms, and digest algorithms.
FTPS in implicit, explicit, active and passive modes.
Getting support
Please contact FileMage support via email at support@filemage.io. FileMage support is provided in English, during the hours 7am - 7pm Pacific time, Monday through Friday.
If you're experiencing issues with this product, use the following support information.
Monday 3:00 PM - 3:00 AM UTC Tuesday 3:00 PM - 3:00 AM UTC Wednesday 3:00 PM - 3:00 AM UTC Thursday 3:00 PM - 3:00 AM UTC Friday 3:00 PM - 3:00 AM UTC 2 hours | |
support@filemage.io Monday 3:00 PM - 3:00 AM UTC Tuesday 3:00 PM - 3:00 AM UTC Wednesday 3:00 PM - 3:00 AM UTC Thursday 3:00 PM - 3:00 AM UTC Friday 3:00 PM - 3:00 AM UTC 1 hour | |
Support locations | Support locations refer to all of the countries in which product support teams are located.
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You must wait 1 hour after you contact this product's support before you can begin the escalation process.
support@filemage.io1 hour