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RCS for Business Messaging Suite

All-in-one RCS, MMS, and SMS messaging agent for creating rich, interactive campaigns that capture attention and drive engagement.

  • nativeMsg, Inc.
  • Third Party
  • Date of last update: 01/30/2026
  • Docs
  • Get help
  • Service
  • nativeMsg, Inc.
  • 01/30/2026
  • AI / Machine Learning
  • IAM-enabled
  • Docs
  • Get help
  • Terms
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Disclaimer
This third-party product is provided by a vendor outside of IBM and is subject to a separate agreement between you and the third-party, if you accept their terms. IBM is not responsible for the product and makes no privacy, security, performance, support, or other commitments regarding the product.

Pricing plans

PlanFeatures and capabilitiesPricing

  • Service
  • nativeMsg, Inc.
  • 01/30/2026
  • AI / Machine Learning
  • IAM-enabled
  • Docs
  • Get help
  • Terms

Summary

The RCS for Business Messaging Suite helps businesses turn ordinary text messaging into rich, interactive experiences that keep customers engaged and connected. With branded visuals, buttons, videos, and guided responses, you can deliver conversations that feel more like an app—directly inside your customer’s messaging inbox. After a simple integration with your existing tech stack, this channel gives you a powerful, fully trackable way to reach customers with smarter campaigns and measurable outcomes.

Use the RCS for Business Messaging Suite to:

  • Launch marketing campaigns with video, carousels, and high-quality images
  • Enable one-tap purchasing and seamless retail checkout
  • Offer easy scheduling and appointment management
  • Reduce call center costs with 24/7 conversational AI handling customer inquiries
  • Send surveys and collect real-time customer feedback
  • Use built-in analytics to understand user behavior, measure journeys, and make data-driven decisions

This is the next generation of trackable, interactive business messaging—designed to boost engagement, improve conversions, and deliver better customer experiences.

PER COUNTRY MESSAGE PRICING

Messages are billed on a per-credit basis, and the credit cost varies by message type and by country.

Message Types are listed in this order:
RCS Basic (SMS), RCS Single (MMS), RCS 24 Hour Conversation

United States
Basic: 2 credits, Single: 6 credits

Canada
Basic: 2 credits, Single: 4 credits, Conversational: 6 credits

Mexico
Basic: 2 credits, Single: 4 credits, Conversational: 6 credits

Austria
Basic: 6 credits, Single: 8 credits, Conversational: 12 credits

France
Basic: 10 credits, Single: 12 credits, Conversational: 23 credits

Germany
Basic: 12 credits, Single: 14 credits, Conversational: 18 credits

Italy
Basic: 6 credits, Single: 8 credits, Conversational: 12 credits

Poland
Basic: 5 credit, Single: 7 credits, Conversational: 9 credits

Spain
Basic: 6 credits, Single: 12 credits, Conversational: 14 credits

Sweden
Basic: 6 credit, Single: 10 credits, Conversational: 17 credits

United Kingdom
Basic: 9 credit, Single: 14 credits, Conversational: 27 credits

Brazil
Basic: 2 credit, Single: 4 credits, Conversational: 8 credits

India
Basic: 1 credit, Single: 2 credits, Conversational: 3 credits

Singapore
Basic: 7 credits, Single: 13 credits, Conversational: 16 credits

Nigeria
Basic: 1 credits, Single: 2 credits, Conversational: 3 credits

Features and capabilities

Interactive RCS Experiences

Turn texts into rich, app-like messages with video, images, and buttons for higher engagement.

Send High Quality Videos and Images

Deliver rich media—videos and images—in messages that capture attention and boost engagement.

Personalize your Interactions

Create tailored conversations for each customer to increase engagement, satisfaction, and conversions.

Verified Branding

Send trusted, branded messages with verified business identities.

Data-driven Insights

Analyze customer actions and conversations to uncover insights and make smarter decisions.

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Getting support

We provide end-to-end support to help you successfully plan, launch, and scale your RCS for Business messaging experiences. Our team partners with you throughout your journey—from onboarding and setup to campaign creation, optimization, and long-term growth.

What You Can Expect

Dedicated Onboarding
Get guided setup, API assistance, and hands-on help connecting your systems so you can launch RCS quickly and confidently.

Expert Campaign Support
Our team advises on best practices, message design, and experience flows to ensure your campaigns perform from day one.

24/7 Knowledge Base
Access step-by-step guides, templates, troubleshooting help, and product updates anytime through our support portal.

Responsive Helpdesk
Submit tickets for technical issues, questions, or feature requests and receive fast, personalized support from our messaging experts.

Customer Success Partnership
As your usage grows, we help you analyze performance, uncover new opportunities, and optimize your messaging for stronger outcomes.

Additional Information

We specialize in RCS for Business, so our support goes beyond answering questions—we help you design the best possible customer experiences using rich messaging, AI automation, and interactive journeys. Whether you’re running your first pilot or scaling to millions of customers, we’re here to ensure your campaigns are reliable, measurable, and effective.


If you're experiencing issues with this product, use the following support information.

https://support.nativemsg.com
support@nativemsg.com
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Monday

2:00 PM - 12:00 AM UTC

Tuesday

2:00 PM - 12:00 AM UTC

Wednesday

2:00 PM - 12:00 AM UTC

Thursday

2:00 PM - 12:00 AM UTC

Friday

2:00 PM - 12:00 AM UTC

4 hours

https://support.nativemsg.com
24 hours / 7 days a week

1 hour

Support locations

Support locations refer to all of the countries in which product support teams are located.

  • United States
  • Brazil
  • Germany
  • You must wait 4 hours after you contact this product's support before you can begin the escalation process.

    support@nativemsg.com
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    1 hour

Summary

RCS for Business Messaging Suite

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