Virtual server instance deployment error messages

Error: cannot_start

Error message: Can't start instance because provisioning failed

Your virtual server instance didn't start because of an unexpected error. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Delete the instance and try again.

If you still need help with the error, contact support.

For more information about managing your instance, see Managing virtual server instances.

Error: cannot_start_capacity

Error message: Can't start instance because resource capacity is unavailable.

Your virtual server instance didn't start because the instance doesn't have enough available resource capacity to start. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Select a different availability zone.
• Provision a smaller instance profile that requires fewer resources.
• Delete the instance and try again.

If you still need help with the error, contact support.

For more information about managing your instance, see Managing virtual server instances.

Error: cannot_start_placement_group

Error message: Can't start instance in the placement group

Your virtual server instance didn't start because the instance doesn't have enough available resource capacity in the instance group to start. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Resize to a smaller instance profile.
• Delete the failed instance and create an instance in another availability zone.
• Remove the instance from the placement group and restart the instance.

If you still need help with the error, contact support.

For more information about managing your virtual server instance and placement groups, see the following topics:

• Managing virtual server instances
• Managing placement groups

Error: cannot_start_compute

Error message: Can't start instance because provisioning failed

Your virtual server instance did not start because of an unexpected failure. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Delete the instance and try again.

If you still need help with the error, contact support.

For more information, see Managing virtual server instances

Error: cannot_start_network

Error message: Can't start instance because network resources can't be provisioned

Your virtual server instance did not start because of a network resource failure. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Delete the instance and try again.

If you still need help with the error, contact support.

For more information about managing network interfaces, see Managing network interfaces

Error: cannot_start_ip_address

Error message: Can't start instance because the network interface IP address isn't available

Your virtual server instance did not start because of an unexpected network interface IP address failure. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Delete the instance and try again.

If you still need help with the error, contact support.

For more information about managing your instance and IP addresses, see the following topics:

• Managing virtual server instances
• Managing network interfaces

Error: cannot_start_storage

Error message: Can't start instance because storage wasn't provisioned

Your virtual server instance did not start because of a storage volume or storage disk provisioning error. To address this error, try the follow possible resolutions:

• Stop and restart the instance.
• Delete the instance and try again.
• Check your storage resources and try again.

If you still need help with the error, contact support.

For more information about storage, see the following topics:

• About file storage
• About instance storage

Error: encryption_key_deleted

Error message: Instance can't start because the encryption key for the boot volume was deleted

The virtual server instance is unusable because the encryption key for the boot volume was deleted.

To resolve this error, restore the encryption key and try again. For more information about restoring your encryption key, see Restoring keys.

If you still need help with the error, contact support.

Error: stopped_for_image_creation

Error message: Instance was stopped because a new image was created

The virtual server instance can't start instance because the image is being created from boot volume.

To resolve this error, try to start the instance again after the image creation process is complete.

If you still need help with the error, contact support.

For more information about creating images, see Creating virtual server instances by using the UI or Creating virtual server instances by using the CLI.

Error: stopped_by_host_failure

Error message: Host not responding: instance stopped

The virtual server instance stopped because the host the instance is on has failed. The host failure policy for automatic restart is disabled and the instance has remained stopped.

To address this error, try the follow possible resolutions:

Stop and restart the instance. Delete the instance and try again.

If you still need help with the error, contact support.

For morre information about unexpected host failures, see Host Failure Recovery Policies.