Incident reports

    Review the analysis reports related to past major incidents that restricted functionality or caused an outage. The root cause analyses for each incident is available for 5 years.
    Reported impact
    Date
    IBM Cloud Console unavailable27 Oct 2023
    Utility Grid Outage Impacting FRA052 Jul 2023
    Seoul 01 Data Center Fire Incident22 Oct 2022
    Availability issues for multiple IBM Cloud clients in all regions21 Jun 2022
    DNS resolution errors using Virtual Private Cloud with Private DNS12 Jun 2021
    IBM Cloud Private DNS Cloudant Incident25 May 2021
    Power outage in Washington D.C6 Apr 2021
    Degraded Private Network Connectivity to the Mexico Data Center16 Feb 2021
    Cooling Infrastructure Power Failure SAO017 Dec 2020
    WDC04 IBM Cloud Services Network Disruption28 Oct 2020
    Unplanned VSI Migrations in TOK0214 Sep 2020
    DAL05 POD03 Backend Private Network Disruption29 Jul 2020
    IBM Cloud Public IPV4 Network Disruption13 Jul 2020