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  • Lite plan includes the following at no cost

    Up to 1,000 unique monthly active users (MAUs), up to 10,000 messages per month, up to 5 Skills (Dialog, Action, Search), 7 days of usage analytics, session inactivity timeout 5 minutes, services are deleted after 30 days of inactivity.

  • Customer experience made easy

    Our out-of-the-box chat interface is designed based on years of knowledge to help you make every interaction enjoyable.

  • Anyone can build an assistant

    Watson Assistant’s intuitive interface enables you to easily create dynamic customer interactions. Configure channels and human-agent handoffs to leading customer care platforms with ease and within minutes.

  • Connect to any system or channel

    Connect Watson Assistant to messaging channels, voice channels (IVRs), market-leading customer service desks, or any other application across your organization.

  • Deploy anywhere, own your data

    Whether it’s IBM, Amazon, Google, or Microsoft, Watson Assistant runs in any cloud and on-premises environment.

  • Build your journey to public cloud

    Build, deploy, and manage solutions in IBM's public cloud.

  • Get started today!