Customer experience made easy
Our out-of-the-box chat interface is designed based on years of knowledge to help you make every interaction enjoyable.
Anyone can build an assistant
Watson Assistant’s intuitive interface enables you to easily create dynamic customer interactions. Configure channels and human-agent handoffs to leading customer care platforms with ease and within minutes.
Connect to any system or channel
Connect Watson Assistant to messaging channels, voice channels (IVRs), market-leading customer service desks, or any other application across your organization.
Deploy anywhere, own your data
Whether it’s IBM, Amazon, Google, or Microsoft, Watson Assistant runs in any cloud and on-premises environment.
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