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  • Customer experience made easy

    Our out-of-the-box chat interface is designed based on years of knowledge to help you make every interaction enjoyable.

  • Anyone can build an assistant

    Watson Assistant’s intuitive interface enables you to easily create dynamic customer interactions. Configure channels and human-agent handoffs to leading customer care platforms with ease and within minutes.

  • Connect to any system or channel

    Connect Watson Assistant to messaging channels, voice channels (IVRs), market-leading customer service desks, or any other application across your organization.

  • Deploy anywhere, own your data

    Whether it’s IBM, Amazon, Google, or Microsoft, Watson Assistant runs in any cloud and on-premises environment.

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