Lite plan includes the following at no cost

Up to 1,000 unique monthly active users (MAUs), up to 10,000 messages per month, up to 5 Skills (Dialog, Action, Search), 7 days of usage analytics, session inactivity timeout 5 minutes, services are deleted after 30 days of inactivity.

Customer experience made easy

Our out-of-the-box chat interface is designed based on years of knowledge to help you make every interaction enjoyable.

Anyone can build an assistant

Watson Assistant’s intuitive interface enables you to easily create dynamic customer interactions. Configure channels and human-agent handoffs to leading customer care platforms with ease and within minutes.

Connect to any system or channel

Connect Watson Assistant to messaging channels, voice channels (IVRs), market-leading customer service desks, or any other application across your organization.

Deploy anywhere, own your data

Whether it’s IBM, Amazon, Google, or Microsoft, Watson Assistant runs in any cloud and on-premises environment.