Getting help and support for watsonx.data
If you experience an issue or have questions when using IBM® watsonx.data, you can use the following resources before you open a support case.
- Review the FAQs in the product documentation.
- Check the status of the IBM Cloud platform and resources by going to the Status page.
- Review Stack Overflow to see whether other users experienced the same problem. When you ask a question, tag the question with
ibm-cloudandservice-Name, so that it's seen by the IBM Cloud development teams.
If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.
Providing support case details
To ensure that the support team can start investigating your case to provide a timely resolution, you must include detailed information along with steps to re-create the issue, if applicable.