---
name: watsonx-bi-salesforce_api
title: Salesforce.com connection
description: Salesforce.com is a cloud-based software company, which provides customer relationship management (CRM). The Salesforce.com connection supports the standard SQL query language to select, insert, update, and delete data from Salesforce.com products and other supported products that use the Salesforce API.
last-updated: 2026-07-10
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/watsonx-bi?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Salesforce.com connection 
{: #salesforce_api}

Salesforce.com is a cloud-based software company, which provides customer relationship management (CRM). The Salesforce.com connection supports the standard SQL query language to select, insert, update, and delete data from Salesforce.com products and other supported products that use the Salesforce API. {: #shortdesc}

## Supported versions 
{: #supp_salesforce_api}

Salesforce.com version 61.

## Other supported products that use the Salesforce API
{: #use_salesforce_api}

- Salesforce AppExchange
- FinancialForce
- Service Cloud
- ServiceMax
- Veeva CRM

## Create a connection to Salesforce.com
{: #create_salesforce_api}

To create the connection, you need these connection details:

- The username to access the Salesforce.com server.

- The password and security token to access the Salesforce.com server. In the **Password** field, add your security token to the end of your password. For example, "MypasswordMyAccessToken". For information about access tokens, see [Reset Your Security Token](https://help.salesforce.com/s/articleView?id=xcloud.user_security_token.htm&type=5).

- The Salesforce.com server name. The default is "login.salesforce.com".


## Restriction
{: #restriction_salesforce_api}

You can use this connection for source data only. You cannot write to data or export data with this connection.

## Known issues
{: #knownissue_salesforce_api}

The following objects in the SFORCE schema are not supported: 

APPTABMEMBER, CONTENTDOCUMENTLINK, CONTENTFOLDERITEM, CONTENTFOLDERMEMBER, DATACLOUDADDRESS, DATACLOUDCOMPANY, DATACLOUDCONTACT, DATACLOUDANDBCOMPANY, DATASTATISTICS, ENTITYPARTICLE, EVENTBUSSUBSCRIBER, FIELDDEFINITION, FLEXQUEUEITEM, ICONDEFINITION, IDEACOMMENT, LISTVIEWCHARINSTANCE, LOGINEVENT, OUTGOINGEMAIL, OUTGOINGEMAILRELATION, OWNERCHANGEOPTIONINFO, PICKLISTVALUEINFO, PLATFORMACTION, RECORDACTIONHISTORY, RELATIONSHIPDOMAIN, RELATIONSHIPINFO, SEARCHLAYOUT, SITEDETAIL, USERAPPMENUITEM, USERENTITYACCESS, USERFIELDACCESS, USERRECORDACCESS, VOTE.