---
name: watson-knowledge-studio-client-migration
title: Migrating to IBM Cloud
description: On December 18, 2017, IBM launched IBM Watson® Knowledge Studio on IBM Cloud, which marks the beginning of the process to migrate all Knowledge Studio instances from IBM Marketplace to the IBM Cloud platform.
last-updated: 2020-06-24
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/watson-knowledge-studio?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

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This documentation is for IBM Watson® Knowledge Studio on IBM Cloud®. To see the documentation for the previous version of Knowledge Studio on IBM Marketplace, [click this link](https://cloud.ibm.com/docs/knowledge-studio?topic=knowledge-studio-migrate&format=markdown).
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# Migrating to IBM Cloud
{: #migrate}

On December 18, 2017, IBM launched IBM Watson® Knowledge Studio on IBM Cloud, which marks the beginning of the process to migrate all Knowledge Studio instances from IBM Marketplace to the [IBM Cloud platform](https://www.ibm.com/watson/services/knowledge-studio-migration/?mhsrc=ibmsearch_a&mhq=Marketplace){: external}.
{: shortdesc}

Knowledge Studio on IBM Cloud uses the term _workspace_, while Knowledge Studio on IBM Marketplace uses the term _project_. The functionality is the same. Only the terminology is different.
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If you need to comply with GDPR, you must migrate to the IBM Cloud platform. Knowledge Studio on IBM Marketplace has been retired and is not suitable for clients who require compliance with the European Union's General Data Protection Regulation (GDPR) (EU) 2016/679.
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## Before you begin
{: #before-you-begin}

- Determine the IBM Cloud resource group you want to migrate your service to. See [Best practices for organizing resources in a resource group
](https://cloud.ibm.com/docs/resources?topic=resources-bp_resourcegroups&format=markdown) for tips. You will need to communicate the name and ID of the resource group to IBM to begin the migration process.
- Decide which IBM Cloud region to host your service instance in. View available regions on the [Knowledge Studio catalog page](https://cloud.ibm.com/catalog/services/knowledge-studio).

## Process
{: #process}

Open a support ticket to start the migration process.

1.  Go to the [New support case](https://cloud.ibm.com/unifiedsupport/cases/add){: external} page in the Support Center.
1.  For the type of support, select **Technical**.
1.  In the **Offering** field, select **AI / Watson**.
1.  Leave the **Search offering resources** field blank.
1.  In the **Subject** field, enter `Migrate Watson Knowledge Studio to IBM Cloud`.
1.  In the **Description** field, include the following information.
    - Region in which your new service instance will be hosted, such as Dallas or Frankfurt
    - Resource group name
    - Resource group ID

After you submit the ticket, a support agent will contact you to schedule the migration.