---
name: watson-assistant-troubleshoot
title: Getting help
description: Get help with solving issues that you encounter while using the product.
last-updated: 2024-12-27
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/watson-assistant?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Getting help
{: #troubleshoot}

Get help with solving issues that you encounter while using the product.
{: shortdesc}

Use these resources to get answers to your questions:

- For answers to frequently asked questions, see the [FAQ](https://cloud.ibm.com/docs/watson-assistant?topic=watson-assistant-watson-assistant-faqs&format=markdown).

- Find answers to common questions or ask questions where experts and other community members can answer by visiting the [watsonx Assistant Community forum](https://community.ibm.com/community/user/ai-datascience/communities/community-home/digestviewer?communitykey=7a3dc5ba-3018-452d-9a43-a49dc6819633&tab=digestviewer){: external}.

If your service plan covers it, you can get help by creating a case from [IBM Cloud Support](https://cloud.ibm.com/unifiedsupport/supportcenter){: external}.