What is causing my Backup jobs to indicate a failed state?

The backup failed, as indicated in the backup job details. When you make a GET /backup_policies/{backup_policy_id}/jobs/{backup_job_id} call, the status property shows failed.

Look at the reason_codes property in the response. It might be an internal error or the snapshot limit is reached.

• If you see an internal error, contact IBM support.
• If the backup snapshot limit is reached, delete the oldest snapshots so new ones can be created. You can create up to 100 backup snapshots of a volume.
• If the snapshot rate is too high, consider increasing the time between backups. That change allows the service to complete the creation of the backup snapshots and loading them into the regional storage repository before a new snapshot is triggered.