---
name: vpc-backup_service_vpc_ts3
title: What causes the service authorization error when I try to create a backup policy?
description: Resolve service authorization errors that occur when you create a backup policy due to missing or incorrect service-to-service authorizations.
last-updated: 2026-07-08
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/vpc?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# What causes the service authorization error when I try to create a backup policy?
{: #baas-ts-3}
{: troubleshoot}

Resolve service authorization errors that occur when you create a backup policy due to missing or incorrect service-to-service authorizations.
{: shortdesc}

A service authorization error is generated when you try to create a backup policy.
{: tsSymptoms}

When you attempt to create a backup policy, an `s2s service not completed` error is generated, which indicates that incorrect service-to-service authorizations were set up. The backup policy creation fails. This behavior is expected. It prevents the backup policy from being created without proper authorization.
{: tsCauses}

Establish correct service-to-service authorizations and try creating a backup policy again. For more information about setting up authorizations for the backup service, see [Establishing service-to-service authorizations](https://cloud.ibm.com/docs/vpc?topic=vpc-backup-s2s-auth&format=markdown).
{: tsResolve}