Why doesn't the secondary vCenter Server display in the vSphere Web Client inventory?

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In a multisite configuration, after you add a secondary instance, its VMware vCenter Server® system is not visible when logged in to the VMware vSphere® Web Client of a previously ordered instance.

This is a known VMware® issue.

To resolve the problem, you must restart the VMware vSphere Web Client:

1. Using the root account, connect over ssh to the vCenter VM (virtual machine) of the previously ordered instance.
2. Type shell to enter the bash shell.
3. Enter service-control --stop vsphere-client to stop the client.
4. Enter service-control --start vsphere-client to restart the client.
5. After the vSphere Web Client of the previously ordered instance is restarted, confirm that the vCenter Server system for the newly added secondary instance is visible in the vSphere Web Client.