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Locating an IAM account administrator

Locating an IAM account administrator

Use IBM Cloud® Identity and Access Management (IAM) to define users for platform services and to control user access to resources across IBM Cloud. For more information about user roles (Viewer, Editor, Operator, and Administrator), see the Platform management roles and permissions table.

You must have an IAM account administrator role to complete various tasks. For example, setting account credentials and granting platform access to users.

If you do not have an administrator role and you want to complete a task that requires the administrator role, you can locate someone with that role. The person that you located can then assign access. For more information about what an account administrator can do, see IBM Cloud IAM roles.

Locating an account owner with the administrator role

To identify an account owner who has the administrator role, complete the following steps:

  1. Log in to IBM Cloud.
  2. On the upper right of the window, select the IBM Cloud account that you want to use.
  3. Click Manage > Access (IAM).
  4. From the left navigation pane, click Users.
  5. Scroll down through the list until you find a name with an owner tag next to the user's name, which indicates that the user is an account administrator.
  6. Write down the name of this user.

If the owner that you identified is not available or has left the company, find one or more other users with the administrator role. Consider who might be assigned the role, for example, a manager, team lead, or someone who works directly with IBM Cloud customers.

To locate a user with an administrator role, click the name link and review the information on the Access tab. Look for the following values:

  • Service - VMware Solutions
  • Resources - All
  • Role - Administrator

Assigning access

After you find the account owner or another user with an administrator role, that person must perform the following steps to assign access:

  1. Log in to IBM Cloud as the IBM Cloud account owner.
  2. On the upper right of the window, select the IBM Cloud account that you want to use.
  3. At the right side of the banner, click Manage > Access (IAM).
  4. From the left navigation pane, click Users.
  5. In the row for the user that you want to assign access, click the vertical overflow menu next to the Status column, and then click Assign access.
  6. Select Access groups to add the user to one or more existing access groups. You can assign the user only to those access groups that you have access to manage.
    1. Select one or more group names.
    2. Click Add > Assign.
  7. Select Access policy to assign individual access policies to the user.
    1. Select VMware Solutions from the list of services, and then click Next.
    2. Select Specific resources for the access scope. Select the attribute type as VMware Instance, the operator as string equals, and the value as All instances. Then, click Next.
    3. From the Platform access list, select Administrator. Then, click Next.
    4. Optionally, choose the time when you want the policy to grant access. Then, click Review.
    5. Click Add > Assign.