IBM user IDs

IBM Cloud® for VMware Solutions maintains a set of users in your account for use by IBM Cloud automation when you run operations such as adding hosts, clusters, or storage to your VMware® instance. Users in your account can also be used for installation and configuration of services by IBM Cloud services automation. Review the following sections for IBM Cloud automation user IDs.

VMware instance operations fail if IBM user IDs are deleted, disabled, or if their passwords are changed.

vCenter user IDs

IBM Cloud for VMware Solutions uses the following user IDs to add an identity source, which is embedded by default, into vCenter.

Table 1. vCenter and Platform Services Controller user IDs
User	User ID	Method	Description
IBM	`root`	SSH	Used for VMware configuration such as setting up VMware High Availability and creating distributed switches. Used post deployment to pair primary and secondary VMware vCenter Server® instances.
IBM	`automation@root_domain` (Active Directory™ user)	HTTP	Used post deployment to add and remove hosts and clusters and to deploy and configure virtual machines (VMs) for services.
Customer	`administrator@vsphere.local`	HTTP	Created for customer use only.

HTTP is used for vCenter setup, configuration, and VMware operations such as adding hosts, clusters, or storage for vCenter management of resources.

NSX Manager user IDs

Table 2. NSX Manager user IDs
User	User ID	Description
IBM	`automation@root_domain` (Active Directory user)	Used post deployment to manage NSX VTEP IP addresses, manage host and cluster configuration when you add and remove hosts and clusters. Also used to manage ESG configuration for services that require public network access for licensing, activation, or usage reporting.
Customer	`admin`	Created for customer use only.

ESXi host user IDs

Table 3. ESXi host user IDs
User	User ID	Description
IBM	`ic4vroot` - deprecated	Used for existing deployments.

Microsoft Active Directory user IDs

Table 4. Microsoft® Active Directory user IDs
User	User ID	Description
IBM	`automation`	Used to add a host, add a VM for service, and set up Active Directory™ and DNS entries.
Customer	`administrator`	Created for customer use only.

Service user IDs

Table 5. Service user IDs
User ID	Description
`prod-BigIP-dynamicID-@domainName`	Used for installation and configuration of the F5® service.
`prod-Caveonix-dynamicID-@domainName`	Used for installation and configuration of the Caveonix RiskForesight™ service.
`prod-Fortigate-dynamicID-@domainName`	Used for installation and configuration of the FortiGate® Security Appliance service. This service is deprecated.
`prod-FortigateVM-dynamicID-@domainName`	Used for installation and configuration of the FortiGate Virtual Appliance service.
`prod-HyTrustCC-shortID-@domainName`	Used for the configuration of the Entrust CloudControl™ service.
`prod-HyTrustDC-shortID-@domainName`	Used for the configuration of the Entrust DataControl® service.
`prod-HyTrustKC-shortID-@domainName`	Used for the configuration of the Entrust KeyControl™ service.
`prod-KMIPAdapter-dynamicID-@domainName`	Used for installation and configuration of the KMIP™ for VMware service.
`prod-ICP-dynamicID-@domainName`	Used for installation and configuration of the IBM Cloud Private Hosted service.
`prod-SPPlus-dynamicID-@domainName`	Used for installation and configuration of the IBM Spectrum® Protect Plus service.
`prod-Veeam-dynamicID-@domainName`	Used for installation and configuration of the Veeam® service.
`prod-HCX-dynamicID-@domainName`	Used for installation and configuration of the VMware HCX™ service.
`prod-Zerto-dynamicID-@domainName`	Used for installation and configuration of the Zerto service.

In the previous table, the following notations are used: