IBM Cloud Docs
IBM user IDs

IBM user IDs

IBM Cloud® for VMware Solutions maintains a set of users in your account for use by IBM Cloud automation when you run operations such as adding hosts, clusters, or storage to your provisioned instance. Users in your account can also be used for installation and configuration of services by IBM Cloud services automation. Review the following sections for IBM Cloud automation user IDs.

VMware instance operations fail if IBM user IDs are deleted, disabled, or if their passwords are changed.

vCenter Server user IDs

IBM Cloud for VMware Solutions uses the following user IDs to add an identity source, which is embedded by default, into VMware vCenter Server®.

vCenter Server and Platform Services Controller user IDs
User User ID Method Description
IBM root SSH Used for VMware configuration such as setting up VMware High Availability and creating distributed switches. Used post deployment to pair primary and secondary VMware Cloud Foundation for Classic - Automated instances.
IBM automation@root_domain
(Active Directory™ user)
HTTP Used post deployment to add and remove hosts and clusters and to deploy and configure virtual machines (VMs) for services.
Customer administrator@vsphere.local HTTP Created for customer use only.

HTTP is used for vCenter Server setup, configuration, and VMware operations such as adding hosts, clusters, or storage for vCenter management of resources.

NSX Manager user IDs

NSX Manager user IDs
User User ID Description
IBM automation@root_domain
(Active Directory user)
Used post deployment to manage NSX VTEP IP addresses, manage host, and cluster configuration when you add and remove hosts and clusters. Also used to manage ESG configuration for services that require public network access for licensing, activation, or usage reporting.
Customer admin Created for customer use only.

ESXi host user IDs

ESXi host user IDs
User User ID Description
IBM ic4vroot - deprecated Used for existing deployments.

Microsoft Active Directory user IDs

Microsoft® Active Directory user IDs
User User ID Description
IBM automation Used to add a host, add a VM for service, and set up Active Directory™ and DNS entries.
Customer administrator Created for customer use only.

Service user IDs

Service user IDs
User ID Description
prod-BigIP-dynamicID-@domainName Used for installation and configuration of the F5® service.
prod-Caveonix-dynamicID-@domainName Used for installation and configuration of the Caveonix RiskForesight™ service.
prod-Fortigate-dynamicID-@domainName Used for installation and configuration of the FortiGate® Security Appliance service. This service is deprecated.
prod-FortigateVM-dynamicID-@domainName Used for installation and configuration of the FortiGate Virtual Appliance service.
prod-HyTrustCC-shortID-@domainName Used for the configuration of the Entrust CloudControl™ service.
prod-HyTrustDC-shortID-@domainName Used for the configuration of the Entrust DataControl® service.
prod-HyTrustKC-shortID-@domainName Used for the configuration of the Entrust KeyControl™ service.
prod-KMIPAdapter-dynamicID-@domainName Used for installation and configuration of the KMIP™ for VMware service.
prod-ICP-dynamicID-@domainName Used for installation and configuration of the IBM Cloud Private Hosted service.
prod-SPPlus-dynamicID-@domainName Used for installation and configuration of the IBM Spectrum® Protect Plus service.
prod-Veeam-dynamicID-@domainName Used for installation and configuration of the Veeam® service.
prod-HCX-dynamicID-@domainName Used for installation and configuration of the VMware HCX™ service.
prod-Zerto-dynamicID-@domainName Used for installation and configuration of the Zerto service.

In the previous table, the following notations are used:

  • dynamicID The 8 - 10 characters that generated dynamically during the service installation.
  • shortID The 5 characters that generated dynamically during the service installation.
  • domainName The domain name of your instance.