---
name: vmwaresolutions-zerto_ordering
title: Ordering HPE Zerto Software
description: As of 17 July 2025, new automated installations of Red Hat® OpenShift® for VMware® are no longer available for new or existing deployments of VMware Cloud Foundation for Classic - Automated instances. You can still use or delete your existing Red Hat OpenShift for VMware automated installations until 16 July 2026. The service will no longer be available from 17 July 2026.
last-updated: 2025-12-03
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/vmwaresolutions?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Ordering HPE Zerto Software
{: #zerto_ordering}

As of 17 July 2025, new automated installations of Red Hat® OpenShift® for VMware® are no longer available for new or existing deployments of VMware Cloud Foundation for Classic - Automated instances. You can still use or delete your existing Red Hat OpenShift for VMware automated installations until 16 July 2026. The service will no longer be available from 17 July 2026.
{: deprecated}

You can include the HPE Zerto Software service with a new VMware Cloud Foundation for Classic - Automated instance or add the service to your existing instance.

## Billing for HPE Zerto Software replication
{: #zerto_ordering-billing}

VMs (virtual machines) that are replicated by using HPE Zerto Software are metered by HPE Zerto Software and IBM Cloud®. Your bill for this usage is charged through an IBM Cloud billable account instead of an IBM Cloud infrastructure account.

Before you order HPE Zerto Software, ensure that your IBM Cloud account is a billable account, and that it is linked to the same IBM Cloud infrastructure account where your instance is deployed.

### Viewing HPE Zerto Software charges
{: #zerto_ordering-view-charge}

To view your HPE Zerto Software usage charges, follow these steps:

1. Go to the IBM Cloud [Usage](https://cloud.ibm.com/billing/usage) page.
2. From the **Filter by group** list, select **VMware Solutions**.

## Ordering HPE Zerto Software for a new instance
{: #zerto_ordering-new}

1. When you [order the instance](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-vc_orderinginstance-procedure&format=markdown), scroll down to the **Add-on services** section. HPE Zerto Software is in the **Data resiliency and migration** category.
2. Open the category, locate HPE Zerto Software, and toggle its switch on.
3. Click **Edit** to review and specify the configuration information, then click **Save**.

## Ordering HPE Zerto Software for an existing instance
{: #zerto_ordering-existing}

1. On the instance details page, click the **Services** tab.
2. Click **Add** to add the service.
3. On the **Add services** page, locate the **HPE Zerto Software** service in the **Data resiliency and migration** section and toggle its switch on.
4. Click **Edit** to review and specify the configuration information, then click **Save**.

If you add HPE Zerto Software to a VCF for Classic - Automated instance that has a VMware® ESXi™ server that is in maintenance mode, you must use the Zerto Virtual Manager (ZVM) console. Use the pre-populated Zerto Virtual Replication Appliance (VRA) IP address to manually deploy the VRA virtual machine (VM).
{: important}

## Considerations for ordering HPE Zerto Software
{: #zerto_ordering-private-only}

When you deploy HPE Zerto Software, you must configure your own proxy or NAT connection to the public network.

Within 15 days, you must configure the Call Home feature for HPE Zerto Software. If you do not complete the configuration in this time frame, the following issues might happen:
* HPE Zerto Software blocks certain management activities.
* You are charged for a full month of usage.

For more information about HPE Zerto Software Call Home, see [How to configure Zerto Reporting for Enterprise environments (Call Home)](https://help.zerto.com/bundle/z-kb-articles-zertokbs/page/4824.html){: external}.

## Related links
{: #zerto_ordering-related}

* [HPE Zerto Software overview](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-addingzertodr&format=markdown)
* [Managing HPE Zerto Software](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-managingzertodr&format=markdown)
* [Ordering HPE Zerto Software stand-alone licenses](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-zerto_ordering_licenses&format=markdown)
* [Managing HPE Zerto Software stand-alone licenses](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-zerto_managing_licenses&format=markdown)
* [HPE Zerto Software product documentation](https://www.zerto.com/myzerto/technical-documentation/){: external}