---
name: vmwaresolutions-iam_verify_permissions
title: How to locate an IAM account administrator?
description: As of 17 July 2025, new automated installations of Red Hat® OpenShift® for VMware® are no longer available for new or existing deployments of VMware Cloud Foundation for Classic - Automated instances. You can still use or delete your existing Red Hat OpenShift for VMware automated installations until 16 July 2026. The service will no longer be available from 17 July 2026.
last-updated: 2026-04-20
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/vmwaresolutions?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# How to locate an IAM account administrator?
{: #iam_verify_permissions}
{: faq}

As of 17 July 2025, new automated installations of Red Hat® OpenShift® for VMware® are no longer available for new or existing deployments of VMware Cloud Foundation for Classic - Automated instances. You can still use or delete your existing Red Hat OpenShift for VMware automated installations until 16 July 2026. The service will no longer be available from 17 July 2026.
{: deprecated}

Use IBM Cloud® Identity and Access Management (IAM) to define users for platform services and to control user access to resources across IBM Cloud. For more information about user roles (Viewer, Editor, Operator, and Administrator), see the [Platform management roles and permissions table](https://cloud.ibm.com/docs/vmwaresolutions?topic=vmwaresolutions-iam&format=markdown#iam-roles-table).

You must have an IAM account administrator role to complete various tasks. For example, setting account credentials and granting platform access to users.

If you do not have an administrator role and you want to complete a task that requires the administrator role, you can locate someone with that role. The person that you located can then assign access. For more information about what an account administrator can do, see [IBM Cloud IAM roles](https://cloud.ibm.com/docs/iam?topic=iam-userroles&format=markdown).

## How to locate an account owner with the administrator role?
{: #faq-iam_verify_permissions-locate-admin}
{: faq}

To identify an account owner who has the administrator role, complete the following steps:

1. Log in to [IBM Cloud](https://cloud.ibm.com){: external}.
2. On the upper right of the window, select the IBM Cloud account that you want to use.
3. Click **Manage** > **Access (IAM)**.
4. From the left navigation panel, click **Users**.
5. Scroll down through the list until you find a name with an **owner** tag next to the user's name, which indicates that the user is an account administrator.
6. Write down the name of this user.

If the owner that you identified is not available or has left the company, find one or more other users with the administrator role. Consider who might be assigned the role, for example, a manager, team lead, or someone who works directly with IBM Cloud customers.

To locate a user with an administrator role, click the name link and review the information on the **Access** tab. Look for the following values:
* Service - VMware Solutions
* Resources - All
* Role - Administrator

## How to assign access?
{: #faq-iam_verify_permissions-assign-access}
{: faq}

After you find the account owner or another user with an administrator role, that person must perform the following steps to assign access:

1. Log in to [IBM Cloud](https://cloud.ibm.com){: external} as the IBM Cloud account owner.
1. On the upper right of the window, select the IBM Cloud account that you want to use.
1. At the right side of the banner, click **Manage** > **Access (IAM)**.
1. From the left navigation panel, click **Users**.
1. In the row for the user that you want to assign access, click the vertical overflow menu next to the **Status** column, and then click **Assign access**.
1. Select **Access groups** to add the user to one or more existing access groups. You can assign the user only to those access groups that you have access to manage.
   1. Select one or more group names.
   1. Click **Add > Assign**.
1. Select **Access policy** to assign individual access policies to the user.
   1. Select **VMware Solutions** from the list of services, and then click **Next**.
   1. Select **Specific resources** for the access scope. Select the attribute type as **VMware Instance**, the operator as **string equals**, and the value as **All instances**. Then, click **Next**.
   1. From the **Platform access** list, select **Administrator**. Then, click **Next**.
   1. Optionally, choose the time when you want the policy to grant access. Then, click **Review**.
   1. Click **Add > Assign**.

## Related links
{: #faq-iam_verify_permissions-related}

* [How IBM Cloud IAM works](https://cloud.ibm.com/docs/iam?group=how-iam-works&format=markdown)
* [Managing access to resources](https://cloud.ibm.com/docs/iam?topic=iam-assign-access-resources&interface=ui&format=markdown)