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Connecting VMware Cloud Director instances to VCF as a Service

Connecting VMware Cloud Director instances to VCF as a Service

End of Marketing: As of 31 October 2025, new deployments of VMware Solutions offerings are no longer available for new customers. Existing customers can still use and expand their active VMware® workloads on IBM Cloud®. For more information, see End of Marketing for VMware on IBM Cloud.

You can open an IBM Support ticket to request a VMware Cloud Director Availability (VCDA) connection from an existing on-premises VMware Cloud Director™ instance to IBM Cloud for VMware Cloud Foundation as a Service. When the connection is complete, you can use VCDA to migrate and protect your VMware Cloud Director instance.

Procedure to request a VCDA connection

  1. Go to the IBM Cloud Support Center.

  2. Scroll down and click Create case.

  3. In the Category section, click Account.

  4. In the Topic section, select the following:

    1. For Topic, select VMware Cloud Foundation as a Service.
    2. For Subtopic, select Other and click Next.

  5. In the Details section, provide the following information and then click Next.

    1. For Subject, enter Request a VCDA connection
    2. For Description, provide the following details to help IBM Support tailor your needs and to help ensure a smooth setup process.
    • Site name: Specify the local site name.
    • Public service endpoint: Specify the publicly accessible URL of the VCDA instance that you are pairing with.

  6. In the Review section, review the case details and click Submit case.

After you submit the case, you receive a confirmation email with a case number for your records. The IBM Support team reviews your request and might contact you for further information.