---
name: vmware-service-faq-general
title: FAQ for VCF as a Service
description: '{{site.data.content.vms-deprecated-note}}'
last-updated: 2025-10-30
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/vmware-service?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# FAQ for VCF as a Service
{: #faq-general}

{{site.data.content.vms-deprecated-note}}

Find answers to frequently asked questions for IBM Cloud for VMware Cloud Foundation as a Service.

## What user accounts do I need for VCF as a Service?
{: #faq-general-user-accts}
{: faq}
{: support}

You need an IBM Cloud account that meets certain requirements. For more information, see [User accounts](https://cloud.ibm.com/docs/vmware-service?topic=vmware-service-getting-started&format=markdown#getting-started-user-accts).

## What if I have issues with VCF as a Service?
{: #faq-general-issues}
{: faq}
{: support}

If you need assistance with VMware Cloud Foundation (VCF) as a Service, contact IBM Support through one of the support channels. For more information, see [Contacting IBM Support](https://cloud.ibm.com/docs/vmware-service?topic=vmware-service-support&format=markdown).