Getting support

Get the help you need with IBM Cloud support. Learn about support plans, create and manage support cases, monitor notifications, view platform status, and report security vulnerabilities. Access comprehensive resources to resolve issues quickly and efficiently.

• Does IBM Cloud provide support for resources available through the IBM SkillsBuild Software Downloads?
• Managing access to IBM Cloud support cases
• Adding a CRN to a case comment
• Adding Microsoft Teams webhooks to a distribution list
• Adding a resource to a support case by using the API
• Adding Slack webhooks to a distribution list
• Adding users to your case management access group
• Adding email addresses to a notification distribution list in the console
• Managing notifications with IBM Cloud distribution lists
• Adding a resource to a support case
• Asking a question in the AI assistant
• Asking a question
• How can I receive technical support as a Basic support customer?
• Best practices for monitoring IBM Cloud status and maintenance
• Resolving IBM Cloud error messages and troubleshooting issues
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