IBM Cloud Docs
Documenting your service

Documenting your service

Documenting your service includes providing details about how to use your product. And making sure that users can find these instructions by providing a link from the IBM Cloud catalog.

Creating your service documentation

As a third party, you must host and publish your service documentation.

It is recommended that you have a topic that covers deploying your service on IBM Cloud. Consider including this as part of a "Getting started" topic in your documentation. Don't redocument the user interface. Instead, guide your users where to start provisioning your service and cover any details that are not included in the UI text.

From there, make sure that the full use of your product is documented. And don't forget any self-help information like troubleshooting or FAQs. Also consider setting onboarding expectations, especially if your product onboarding is not automated from the console. For example, if onboarding is personalized or requires steps outside of IBM Cloud, outline that process for the user so that they know what to expect next.