Known issues with IBM Cloud Essential Security and Observability Services deployable architectures

Error when you try to undeploy key management

When you try to undeploy the key management member of the deployable architecture, you might see an error that's similar to the following error:

"Result": {
  "details": "{\"status_code\":409,\"name\":\"ConflictError\",\"message\":{\"message\":\"CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys\",\"name\":\"ConflictError\",\"status_code\":409,\"transaction_id\":\"\"},\"description\":\"CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys\"}",
  "error_code": "RC-ServiceBrokerErrorResponse",
  "message": "Please contact the Service Provider for this error. [409, Conflict] CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys",
  "status_code": 422,
  "transaction_id": "bss-bc223e693444d810"
}

To finish undeploying, wait for about 15 minutes and then retry.