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Getting help and support for IBM Cloud projects

Getting help and support for IBM Cloud projects

If you experience an issue or have questions, you can use the following resources before you open a support case.

  • Ask a question in the AI assistant from the console or the IBM Cloud CLI.
  • Review the FAQs about projects in the product documentation.
  • Review the troubleshooting documentation for projects to troubleshoot and resolve common issues.
  • Check the status of the IBM Cloud platform and resources by going to the Status page.
  • Review Stack Overflow to see whether other users experienced the same problem. When you ask a question, tag the question with projects, so that it's seen by the IBM Cloud development teams.

If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.