Why can't I see Connector logs?

Resolve issues viewing Satellite Connector logs when your API key has been deleted while the agent is running.

When you view logs for your Connector agents, you find an error similar to the following example.

Failed to get configuration from API /v1/connectors/U2F0ZWxsaXRlQ29ubmVjdG9yOiJjaTExMGxpdzFwazluMGdybXUyMCI, region us-east, code: 401. IAM Error: "status code: 400. Provided API key could not be found.", API Error: "null"

If your API key is deleted while a Connector agent is running, the change is detected by the Connector agent after about 45 minutes. Without a valid API key, the Connector agent closes the tunnel. As a result, any application that uses an endpoint receives a communication error.

Update your API key and restart the Connector agent before you use the tunnel or endpoints again.