IBM Cloud Docs
Why can't I create Block Storage for VPC snapshots?

Why can't I create Block Storage for VPC snapshots?

Infrastructure provider: VPC

You are unable to create volumesnapshots.

There are several reasons why you might not be able to create snapshots. To debug the issue, complete the following steps to gather the required log files before contacting support.

  1. Describe your volumesnapshot and review the status.
    kubectl describe volumesnapshot VOLUMESNAPSHOT
    
  2. Get the logs of the ibm-vpc-block-csi-controller-0 driver and sidecar.
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0 -c csi-snapshotter
    
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0 -c iks-vpc-block-driver
    
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0
    
  3. Open a support case. In the case details, be sure to include any relevant log files, error messages, or command outputs.