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Why do I see a volume mounting error when using the IBM Cloud Object Storage plug-in?

Why do I see a volume mounting error when using the IBM Cloud Object Storage plug-in?

When deploying an app that uses the COS plug-in, you see an error message similar the following.

Error mounting volume: s3fs mount failed: s3fs: error while loading shared libraries: libfuse.so.2: cannot open shared object file: No such file or directory

The plug-in version you are using is deprecated. Update your COS plug-in to a supported version.

Follow the steps to update the COS plug-in.

  1. Check your plug-in version by running the following command.

    oc get deploy ibmcloud-object-storage-plugin -n ibm-object-s3fs -oyaml | grep productVersion

  2. Review the change log for the latest version information.

  3. Update the COS plug-in. For more information, see Updating the IBM Cloud Object Storage plug-in.

  4. If the issue persists, contact support. Open a support case. In the case details, be sure to include any relevant log files, error messages, or command outputs.