---
name: openshift-ts-workerpool-license-entitlement
title: Why do I see a license or entitlement error when creating a worker pool?
description: When you try to create a new worker pool with the `Apply my OCP entitlement` option, the creation fails and you see an error message similar the following example.
last-updated: 2026-04-09
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/openshift?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Why do I see a license or entitlement error when creating a worker pool?
{: #ts-workerpool-license-entitlement}


When you try to create a new worker pool with the `Apply my OCP entitlement` option, the creation fails and you see an error message similar the following example. 
{: tsSymptoms}

```sh
The entitlement `ocp_entitled` was not found. Specify `ocp_entitled` to search for any supported license or entitlement. 
If no match is found, then you do not have a supported license or entitlement.
```
{: screen}

The Cloud Pak license might not be assigned to your IBM Cloud account.
{: tsCauses}

Follow the steps to check your existing licenses and to assign the Cloud Pak license to your IBM Cloud account. 
{: tsResolve}

Before you begin, make sure that you have at least the Editor platform access role for License and Entitlement. 

1. Log in to the [IBM Cloud console](https://cloud.ibm.com/){: external} and navigate to `Manage` > `Account`.
2. Click `Licenses and entitlements`.
3. Check if the correct Cloud Pak license is assigned to your account. 
4. If the Cloud Pak license is not assigned to your account, navigate to [IBM Passport Advantage](https://www.ibm.com/software/passportadvantage){: external} to assign the license to the account.