---
name: openshift-ts-storage-snapshot-fails
title: Why can't I create Block Storage for VPC snapshots?
description: Troubleshoot storage snapshot failures.
last-updated: 2026-08-12
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/openshift?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Why can't I create Block Storage for VPC snapshots?
{: #ts-storage-snapshotfails}
{: support}

Troubleshoot storage snapshot failures.
{: shortdesc}

**Infrastructure provider**:
VPC

You are unable to create `volumesnapshots`.
{: tsSymptoms}

There are several reasons why you might not be able to create snapshots. To debug the issue, complete the following steps to gather the required log files before contacting support.
{: tsCauses}


1. Describe your `volumesnapshot` and review the status.
    ```sh
    kubectl describe volumesnapshot VOLUMESNAPSHOT
    ```
    {: pre}

1. Get the logs of the `ibm-vpc-block-csi-controller-0` driver and sidecar.
    ```sh
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0 -c csi-snapshotter
    ```
    {: pre}
    
    ```sh
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0 -c iks-vpc-block-driver
    ```
    {: pre}

    ```sh
    kubectl logs -n kube-system ibm-vpc-block-csi-controller-0
    ```
    {: pre}
    
1. Open a [support case](https://cloud.ibm.com/docs/support?topic=support-using-avatar&format=markdown). In the case details, be sure to include any relevant log files, error messages, or command outputs.