---
name: openshift-allowlist-request
title: Requesting access to allowlisted features
description: Request access to allowlisted features by opening a support case. In the case details, provide information about the feature that you are requesting and your use case.
last-updated: 2025-11-24
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/openshift?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Requesting access to allowlisted features
{: #allowlist-request}

Request access to allowlisted features by opening a support case. In the case details, provide information about the feature that you are requesting and your use case.
{: short}

1. Get your full account ID from the [Account settings page](https://cloud.ibm.com/account/settings){: external}.

1. [Create a Support case](https://cloud.ibm.com/unifiedsupport/cases/form).

1. On the **Category** tab, select **Account**

1. On the **Topic** tab, select the **Other** subtopic and click **Next**.

1. On the **Details** tab, in the **Subject** field, enter `Allowlist request for <FEATURE> for account <ACCOUNTID>` and include the feature name and your full account ID. 

1. In the **Description** field, include details about the feature that you want access to.

1. Click **Next** and review your selections ticket.

1. Click **Submit case**.

1. After support processes the ticket, you will receive a notification that your account is updated.