---
name: openpages-logging
title: Logging for IBM OpenPages
description: IBM Cloud services, such as IBM OpenPages, generate platform logs that you can use to investigate abnormal activity and critical actions in your account, and troubleshoot problems.
last-updated: 2025-05-21
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/openpages?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Logging for IBM OpenPages
{: #logging}

IBM Cloud services, such as IBM OpenPages, generate platform logs that you can use to investigate abnormal activity and critical actions in your account, and troubleshoot problems.
{: shortdesc}

You can use IBM Cloud Logs Routing, a platform service, to route platform logs in your account to a destination of your choice by configuring a tenant that defines where platform logs are sent. For more information, see [About Logs Routing](https://cloud.ibm.com/docs/logs-router?topic=logs-router-about&format=markdown).

You can use IBM Cloud Logs to visualize and alert on platform logs that are generated in your account and routed by IBM Cloud Logs Routing to an IBM Cloud Logs instance.





## Locations where logs are sent by IBM Cloud Logs Routing
{: #lr-locations}



The following table shows the IBM OpenPages service instance regions that generate platform logs and the IBM Cloud Logs Routing locations that they can send them to:

| IBM OpenPages service instance region | IBM Cloud Logs Routing location |
| --- | --- |
| AWS US East ( us-east-1 ) |  IBM Cloud Dallas ( us-south ) |
| AWS Europe ( eu-central-1 ) | IBM Cloud Frankfurt ( eu-de ) |
| IBM Cloud Sydney ( au-syd )  | IBM Cloud Sydney ( au-syd )  |
{: caption="IBM OpenPages service instance regions and their corresponding IBM Cloud Logs Routing locations" caption-side="bottom"}

Ensure that the instance is set to the same region as the region that users want to route logs to. For example, if the IBM Cloud Logs Routing location is set to Dallas, then configure the **To target instance** to Dallas:

![Logs routing set to Dallas target instance](images/logs_routing_region_instance.png "Logs routing set to Dallas target instance"){: caption="Logs sent from Dallas location to Dallas target instance." caption-side="bottom"}

## Platform logs that are generated
{: #log-platform}



IBM OpenPages generates platform logs for the error, warning, and critical severity types.



## Enabling logging
{: #log-enable}









Create IBM Cloud Logs and configure routing by setting the target between source location to target instance.

## Viewing logs
{: #log-viewing}



To view IBM OpenPages logs, go to the [Logging instance page](https://cloud.ibm.com/observability/logging){: external} and click the IBM Cloud Logs instance.

### Launching IBM Cloud Logs from the Observability page
{: #log-launch-standalone}



For more information about launching the IBM Cloud Logs UI, see [Launching the UI in the IBM Cloud Logs documentation](https://cloud.ibm.com/docs/cloud-logs?topic=cloud-logs-instance-launch&format=markdown).

## Fields by log type
{: #log-fields}



For information about fields included in every platform log, see [Fields that are included in platform logs](https://cloud.ibm.com/docs/logs-router?topic=logs-router-about-platform-logs&format=markdown#about-platform-logs-2).





IBM OpenPages logs include the following fields:

| Field             | Type       | Description             |
|-------------------|------------|-------------------------|
| `logSourceCRN`    | Required   | Defines the account and flow log instance where the log is published. |
| `saveServiceCopy` | Required   | Defines whether IBM saves a copy of the record for operational purposes. |
| `message`         | Required   | Description of the log that is generated. |
| `messageID`       | Required   | ID of the log that is generated. |
{: caption="Log record fields" caption-side="bottom"}

IBM OpenPages sends audit events as platform logs. For more information, see [Auditing events for IBM OpenPages](https://cloud.ibm.com/docs/openpages?topic=openpages-at_events&format=markdown).

## Analyzing IBM OpenPages logs
{: #cloud-logs}



In the IBM Cloud Logs dashboard, users can filter based on **Application**, **Subsystem**, and **Severity** to find logs specific to an instance. Users can also create a custom dashboard, view logs, or write a query to search for a log data.

They can also create **alerts** in IBM Cloud Logs.