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FAQs for NPSaaS

FAQs for NPSaaS

This is a collection of frequently asked questions (FAQ) about the IBM® Netezza® Performance Server for IBM Cloud Pak® for Data as a Service.

How do I sign up for NPSaaS?

Create a free IBM Cloud account. When you have the account, you can provision a NPSaaS instance directly through the IBM Cloud® catalog.
For more information, see Getting started with NPSaaS.

How do I generate or view credentials for my NPSaaS instance?

To generate credentials, follow the steps:

  1. Log in to IBM Cloud account.

  2. Go to Resource list > Services and Software > Databases.

  3. Click on your NPSaaS instance.
    You are now on the Service instance details page.

  4. Go to the Service Credentials tab.

  5. Click New Credentials.

  6. Type a name to assing to your credentials.

  7. Select the IAM role that was assigned to you to manage the instance.

  8. Click Add.
    If your credentials were generated successfully, you can view them now. Expand your credential entry. The following credentials were generated:

    • username: admin - Specifies a local database admin user that was created for you to access the instance.
    • password: xxxx - Specifies the password that you must use when logging in to your instance as admin.

    After you log in to your instance for the first time, change your admin password.

To view credentials, follow the steps:

  1. Log in to IBM Cloud account.

  2. Go to Resource list > Services and Software > Databases.

  3. Click on your NPSaaS instance.
    You are now on the Service instance details page.

  4. Go to the Service Credentials tab.

  5. Expand the credential entry that is associated with the credentials that you generated previously.

    • username: admin - Specifies a local database admin user that was created for you to access the instance.
    • password: xxxx - Specifies the password that you must use when logging in to your instance as admin.

    After you log in to your instance for the first time, change your admin password.

Now that I've generated credentials, how do I access my NPSaaS instance?

You can access your NPSaaS instance several ways, including a dedicated web console and a REST API.

For more information, see Connecting to Netezza Performance Server.

Can I set up spending notifications for my NPSaaS instance to keep track of my credit usage?

If you have an IBM Cloud® Pay-As-You-Go or Subscription account, you can set up email spending notifications. After your account is configured, you can configure spending thresholds and choose to receive notifications when you reach 80%, 90%, and 100% of the thresholds.
For more information, see Setting spending notifications

What's managed for me with NPSaaS?

IBM handles all of the software upgrades, operating system updates, and hardware maintenance for your NPSaaS instance. IBM also preconfigures NPSaaS parameters for optimal performance across analytical workloads, and takes care of encryption and regular backups of your data.

The service includes 24x7 health monitoring of the database and infrastructure.

In the event of a hardware or software failure, the service is automatically restarted. Because NPSaaS is a fully-managed SaaS offering, you do not get SSH access or root access to the underlying server hardware, and cannot install additional software.

Where can I find more information about NPSaaS?

  • In addition to the IBM Cloud documentation site, there is a wide range of information about the underlying NPSaaS engine functionality in the IBM Documentation.

  • Updates to the service are posted in the Release notes.

  • You can find pricing information one the IBM Cloud catalog page.

For more information, contact IBM Sales.

Where can I find help for a problem that I'm having?

For information about posting questions on a forum or opening a support ticket, see: