Responsibilities

IBM Cloud services provide interfaces and instructions to guide the customer to copy and store the service customer content, including the related configuration, on their own selected location.

The customer is responsible for the use of the exported data and configuration for data portability to other infrastructures, which includes:

• The planning and execution for setting up alternative infrastructure on different cloud providers or on-premises software that provide similar capabilities to the IBM services.
• The planning and execution for the porting of the required application code on the alternative infrastructure, including the adaptation of customer's application code, deployment automation, and so on.
• The conversion of the exported data and configuration to the format that's required by the alternative infrastructure and adapted applications.

For more information about your responsibilities for IBM Cloud Monitoring, see Understanding your responsibilities when using IBM Cloud Monitoring.

Dependent services

IBM Cloud Monitoring interacts with the following IBM Cloud services. See the documentation for these services for data portability related to these services.

• IBM Cloud® Identity and Access Management for access control.

• IBM Cloud Event Notifications as a notification channel for triggered alerts.

• IBM Event Streams for IBM Cloud for extracted IBM Cloud Monitoring notifications to be sent using the Event Streams API.

Data export procedures

IBM Cloud Monitoring has two types of data:

• Metrics data
• Configuration data

Exported data formats

IBM Cloud Monitoring configuration data is exported in JSON format.

Data ownership

All exported data is classified as customer content. Apply the full customer ownership and licensing rights, as stated in the IBM Cloud Service Agreement.