Getting help and support

If you have problems or questions that use IBM Cloud Logs Routing, you can get help by searching for information or by asking questions through a forum. You can also open a support ticket.

  • You can check whether the IBM Cloud is available by going to the IBM Cloud status page.

  • You can review the forums to see whether other users ran into the same problem. When you use the forums to ask a question, tag your question so that it is seen by the IBM Cloud development teams.

  • If you still can't resolve the problem, you can open an IBM support ticket. For more information, see Creating support cases.