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Service plans

Service plans

Different pricing plans are available that you can choose for an IBM Log Analysis instance. Each plan defines the number of days that data is retained for search, the number of users allowed to manage the data, and the logging features that are enabled.

As of 28 March 2024 the IBM Log Analysis and IBM Cloud Activity Tracker services are deprecated and will no longer be supported as of 30 March 2025. Customers will need to migrate to IBM Cloud Logs, which replaces these two services, prior to 30 March 2025.

Table 1. List of service plans
Plan Number of days that data is available for search Number of users per plan Plan Name Plan ID
HIPAA 30 day log search 30 25 hipaa-30-day a9b3eb07-5096-448b-ba34-53711d74742b
30 days log search 30 Unlimited 30-day deda35aa-662b-4b06-9f6e-05e0b55cc577
14 days log search 14 Unlimited 14-day 0b3a45e0-def0-4935-8c74-26976f281751
7-day log search 7 Unlimited 7-day 209cbd52-f3e2-47cb-94ce-6b84fafcf22b
Lite Data is not available for search 1 lite abcf7f02-de22-4c7f-98a1-e8a592093d83

IBM Log Analysis offers a Lite plan that you can use to view your logs as they pass through the system. You can view logs by using log tailing. You can also design filters to prepare for upgrading to a longer retention period plan. You cannot use an instance on the Lite plan to receive streamed data. This plan has a 0-day retention period.

Features by plan

The following tables outline the different features that are included in each service plan:

Table 2. List of features available for each service plan
Feature HIPAA 30 day log search plan 30 day log search plan 14 days log search plan 7 days log search plan Lite plan
Live streaming tail Checkmark icon Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Customizing the logging agent Checkmark icon Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Logs are stored and searchable Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Archiving of logs Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Multi-channel Alerting Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Exporting logs Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Definig custom parsing templates Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Configuring exclusion rules from the logging web UI Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating views Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating dashboards Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating screens Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Analyzing logs in different contexts Checkmark icon Checkmark icon Checkmark icon Checkmark icon

Logging features that are not available with IBM Log Analysis service plans

The following logging features are not available:

  • Sharing a line