Why am I unable to view or list specific keys?

When you call the Key Protect API, you're unable to list specific keys that you have access to.

You call GET api/v2/keys to list the keys that are available in your service instance.

You can see a list of keys, but you can't find a specific key that's stored in the instance. You verify with your administrator that you're assigned the applicable level of access to the keys that you're unable to view. You also verify with your admin that the key belongs to the Key Protect instance that you're targeting.

The Key Protect instance contains a significant number of keys, and the specific keys that you're looking for aren't returned by default when you call GET api/v2/keys to list keys.

Check with an admin to understand the total number of keys that are stored in the instance. By default, GET api/v2/keys returns the first 200 keys. If the Key Protect instance contains more than 200 keys, you need to use the offset and limit parameters to list another subset of keys.

For example, if you want to list keys 201 - 210 that are available in a service instance, you use ../keys?offset=200&limit=10 to skip the first 200 keys.