Getting help and support

If you have problems or questions when you are using Key Protect, you can check IBM Cloud, or get help by searching for information or by asking questions through a forum. You can also open a support ticket.

You can check whether IBM Cloud is available by going to the status page.

You can review the forums to see whether other users ran into the same problem. When you are using the forums to ask a question, tag your question so that it is seen by the IBM Cloud development teams.

• If you have technical questions about Key Protect, post your question on Stack Overflow and tag your question with "ibm-cloud" and "key-protect".

• For questions about the service and getting started instructions, use the IBM developerWorks dW Answers forum. Include the "ibm-cloud" and "key-protect" tags.

For more information about opening an IBM support ticket, or about support levels and ticket severities, see Contacting support.