Understanding your responsibilities when using InstructLab

Learn about the management responsibilities and terms and conditions that you have when you use Red Hat AI InstructLab on IBM Cloud. For a high-level view of the service types in IBM Cloud® and the breakdown of responsibilities between the customer and IBM for each type, see Shared responsibilities for IBM Cloud offerings.

Review the following sections for the specific responsibilities for you and for IBM when you use Red Hat AI InstructLab on IBM Cloud. For the overall terms of use, see IBM Cloud® Terms and Notices.

Incident and operations management

Incident and operations management includes tasks such as monitoring, event management, high availability, problem determination, recovery, and full state backup and recovery.

Responsibilities for incident and operations
The rows are read from left to right. The first column describes the task that the customer or IBM might be responsibility for. The second column describes IBM responsibilities for that task. The third column describes your responsibilities as the customer for that task.
Area	IBM Responsibilities	Your Responsibilities
Logging	IBM responsibility description	Create an instance of IBM Cloud Logs and configure the instance to receive InstructLab logs. Review logs and make fixes as needed.
Tracking user activity	Send activity tracking events to	Create an instance of IBM Cloud Logs and configure the instance to receive Activity Tracker Event Routing events from InstructLab logs. Review user events and make fixes as needed.

Change management

Change management includes tasks such as deployment, configuration, upgrades, patching, configuration changes, and deletion.

Responsibilities for change management
The rows are read from left to right. The first column describes the task that the customer or IBM might be responsibility for. The second column describes IBM responsibilities for that task. The third column describes your responsibilities as the customer for that task.
Area	IBM Responsibilities	Your Responsibilities
Version updates	Provide version updates and patches.	Start or restart jobs on new versions as they are available.
Model deployment	N/A	Deploy the model and update deployments with new versions as needed.

Identity and access management

Identity and access management includes tasks such as authentication, authorization, access control policies, and approving, granting, and revoking access.

Responsibilities for identity and access management
The rows are read from left to right. The first column describes the task that the customer or IBM might be responsibility for. The second column describes IBM responsibilities for that task. The third column describes your responsibilities as the customer for that task.
Area	IBM Responsibilities	Your Responsibilities
User permissions	Align with the IAM controls documented for the IAM operations a client can perform at the service and platform level.	Manage IAM policies with users to give them proper access to use the service based on their needs.
Object Storage permissions	Use service delegation to read, write, and list objects within the Object Storage specified when adding a taxonomy.	Give InstructLab authorization to allow operations on the Object Storage bucket. Revoke the permissions if they're no longer using the service.

Security and regulation compliance

Security and regulation compliance includes tasks such as security controls implementation and compliance certification.

User is responsible for IAM controls. Ensure the data is secured and private.

Responsibilities for security and regulation compliance
The rows are read from left to right. The first column describes the task that the customer or IBM might be responsibility for. The second column describes IBM responsibilities for that task. The third column describes your responsibilities as the customer for that task.
Area	IBM Responsibilities	Your Responsibilities
Data privacy and access	Ensure data is secured and private.	Use IAM controls to ensure access to data is restricted as needed.

Disaster recovery

Disaster recovery includes tasks such as providing dependencies on disaster recovery sites, provision disaster recovery environments, data and configuration backup, replicating data and configuration to the disaster recovery environment, and failover on disaster events.

For more information, see High availability and disaster recovery.

Responsibilities for disaster recovery
The rows are read from left to right. The first column describes the task that the customer or IBM might be responsibility for. The second column describes IBM responsibilities for that task. The third column describes your responsibilities as the customer for that task.
Area	IBM Responsibilities	Your Responsibilities
Data generation and model alignment	Ensure data generation and model alignment jobs resume after an incident.	Verify job completion after an incident. Sometimes, restarting a job after an incident might be required.
Object storage back up	N/A	Ensure data in your Object Storage bucket is replicated and backed up.
InstructLab project backup	N/A	Create a back up project.