Getting help and support for Red Hat AI Inference

If you experience an issue or have questions when you're working in Red Hat AI Inference, complete the following steps to debug the issue before opening an support case.

  1. Check the Status for service interruptions or outages.
  2. Review the Debugging guide.
  3. (Optional) If you're using model alignment, review the Red Hat AI Inference artifacts and log files in your IBM Cloud Object Storage bucket.
  4. If you still can't resolve the problem, you can create a support case.