Managing classic infrastructure access

Classic infrastructure permissions

When you invite someone to the account, only you, the account owner, or a user with the Manage user classic infrastructure permission, can adjust the permissions for the user. You can assign only the level of permissions or a subset of the permission that you're already assigned, if you're not the account owner. An account owner can update anyone's permissions in the account to have any level of access.

Additional permissions can be set after the user accepts the invitation. For example, the initial permission set assigned on the invitation doesn't grant access to devices. So, you must grant device access after the user accepts the invitation.

Support center account management access is recommended for users that work with classic infrastructure resources. To complete many tasks on classic infrastructure resources, such as creating or deleting a virtual server instance, users must have access to work with support cases. For more information about assigning this type of access, see Assigning access to account management services.

The following graphic shows how classic infrastructure permissions are assigned per user. You can grant each user access to a classic infrastructure service or device by selecting from the granular permission options to customize each user's access.

Classic infrastructure has six main categories of permissions to choose from: Administrative, Devices, Network, Sales, Security, and Software. The following sections provide a complete list of all available permissions in each category.

To view and assign these permissions, go to Manage > Access (IAM) > Users in the IBM Cloud console. Then, select a user's name from the list that you can manage access for, and click Classic infrastructure.

Assigning classic infrastructure permissions

You must be assigned the Manage users classic infrastructure permission and be an ancestor of the user within the classic infrastructure user hierarchy. Account owners have full access to the account, so they do not see the permissions on the page. Individual users can't edit their own permissions, and they also don't see permissions on the page.

When a classic infrastructure user invites another user to the account, the classic infrastructure user becomes the parent user. When a child of a parent invites other users to the account, those users become descendants of the original parent, who is now considered their ancestor.

1. In the IBM Cloud console, go to Manage > Access (IAM), select Users. Then, select the user's name that you want to update access for, and click Classic infrastructure.

2. Select Permissions to update the user's permissions. You can select from six types of permissions: Administrative, Devices, Network, Sales, Security, and Software. Individually select permissions from each category, or use a permission set option to assign permissions in bulk.

   The account management and support permissions that you previously assigned to users in your account are now migrated from classic infrastructure permissions to migrated IAM access groups. For more information, see Managing migrated SoftLayer account permissions.

3. To grant a user device access, select Devices, and assign the access to specific devices and device types as needed.

   Access to devices is assigned after the user is invited to the account. The device permissions apply to the specific devices that are assigned for the user. You can select specific devices from the list, or you can assign access by device type. If you assign access by device type, you might want to use the Enable future access options. This way, you ensure that each time new devices of a specific type are added, the user automatically gets assigned access to those devices.

4. To update a user's access to VPN subnets, select VPN subnets.

   You must have the following type of access to assign VPN access:

   • To update your own access, you must have the VPN Administration permission or be the master user.
   • To update a user to which you are a parent, you must have the VPN Administration permission.
   • To update any user's access, you must have the VPN Administration permission and an IAM policy on the User management service with Viewer role or higher assigned or be the master user.

   Use the Auto-assign option to set how the user gets access to VPN subnets based on their device access. If this option is set to on, the user is automatically assigned access to all subnets for the devices they already have access to. You can set this option to off to manually select subnets from the list.

   You can define the type of VPN subnets that the user has access to by using the VPN type option. If you select None, no VPN access can be assigned. If you have the correct access, you can define the type of VPN subnets that the user has access to by using the VPN type option. If you select None, no VPN access can be assigned.