---
name: iam-ts-alt-owner
title: Why did the creation of an alternative account owner trusted profile fail?
description: You're unable to create an alternative account owner trusted profile because only one can be set per account.
last-updated: 2026-03-20
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/iam?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Why did the creation of an alternative account owner trusted profile fail?
{: #ts_alt-owner}
{: troubleshoot}

You're unable to create an alternative account owner trusted profile because only one can be set per account.
{: shortdesc}

A trusted profile is created without the classic infrastructure permissions that an alternative account owner is normally assigned. You receive an error after you create the trusted profile.
{: tsSymptoms}

```text
An error occured while trying to apply the admin flag for this account. An error occurred. Try again later. Only 1 TrustedProfile per account may be set as the alternate master user.
```

You might already have an alternative account owner trusted profile in the account. You can set only one trusted profile as the alternative account owner.
{: tsCauses}

Delete the trusted profile that has an error. Check the account for an existing trusted profile with alternative account owner access, an `alt account owner` tag. If no such profile exists, try creating the trusted profile again.
{: tsResolve}

For more information, see [Setting an alternative account owner](https://cloud.ibm.com/docs/account?topic=account-transfer&format=markdown).