---
name: hpc-spectrum-symphony-getting-help
title: Getting help and support
description: ''
last-updated: 2022-02-01
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/hpc-spectrum-symphony?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

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# Getting help and support
{: #getting-help-and-support}

If you have problems or questions when you are using the IBM Spectrum Symphony offering on IBM Cloud, you can use the following options:

* You can contact IBM Spectrum Computing Symphony online support at https://www.ibm.com/mysupport.
* You can call IBM Support. For a list of country-based numbers, see https://www.ibm.com/planetwide.

IBM Spectrum Computing Symphony support is provided 24x7x365 for Severity 1 issues and during client business hours (8 AM to 5 PM) for Severity 2, 3 and 4 issues.