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What is Event Notifications?

What is Event Notifications?

IBM Cloud® Event Notifications is a routing service that provides you information about critical events that occur in your IBM Cloud account or triggers automated actions by using webhooks. You can filter and route event notifications from IBM Cloud services like monitoring, to communication channels like email, SMS, and webhooks.

Event Notifications
Figure 1. Event Notifications

Features

Centralized alert routing

From a single dashboard, you can route event notifications from IBM Cloud Security and Compliance Center (SCC), IBM Cloud Secrets Manager, or IBM Cloud Monitoring to relevant stakeholders. You can also filter alerts by severity and choose a communication channel that is most appropriate, for example SMS or push for immediate priority or email for lesser priority alerts.

Filtered source events

Filter incoming events into one or more topics. Use filters to fine-tune topic content to adjust the event set you need. Connect multiple topics to one source, or connect multiple sources to a single topic.

Built-in communication providers

Event Notifications comes with basic email and SMS capability that is built into the service. Add the IBM Cloud email or IBM Cloud SMS destination to any Event Notifications subscription for instant connectivity. With a few more steps, you can add the push notification destination to your source list and subscribe to that destination as well.

Webhooks

Send event notifications to any webhook destination. Use webhooks to integrate outbound notifications into management and collaboration tools, or into your own applications.

Fanout

Route a single event notification to many destinations with just a few clicks. Send the notification to a person, to your application, and to your automation suite, all at the same time.

Governance

Event Notifications user and notification activity can be tracked through IBM Cloud Activity Tracker and IBM Cloud Log Analysis so you can find out what happened and when.