AT&T NetBond for Cloud ordering considerations

Follow these steps to request a VLAN assignment from AT&T NetBond for Cloud:

1. Order the NetBond connect on the AT&T portal.

   NetBond is responsible for making sure that this VLAN is not in use with any NetBond connections within IBM.

2. Using your IBM Cloud account, order an IBM Cloud® Direct Link Connect gateway by using the IBM Cloud console. For instructions, see Ordering IBM Cloud Direct Link Connect.

   • When defining the IP range to be used for BGP, select Manual-select IP.

   • Choose the IP range that you want to use with this gateway.

     Ensure that the range you choose is the range that you specified in the NetBond portal.

   • In the BGP ASN field, specify the ASN provided by AT&T.

3. Open an IBM Support case. For details, see Create a case in the IBM Support Center.

   • Select the Direct Link Connect tile.

   • In the IBM Support case, add the following information:

     • Subject: DL Connect manual implementation AT&T NetBond
     • Description:
       • Route this ticket directly to the Special Network Services (SNS) queue for Direct Link Connect implementation with AT&T NetBond.
       • Include the NetBond connection service key that was assigned by NetBond (as provided in Step 1).
       • Include the direct link name or service key from the Direct Link page. For example, 0xx43ex3-b8f0-4d52-8b84-x91af2x02yy3.

The SNS team receives the IBM Support case and initiates a series of steps to bring routers and the IBM portal database into synchronization.

After completion, the IBM Support case is annotated and closed. The timeframe for this activity is five business days from receipt of the case in the SNS queue.