Known limitations
First, this section covers limitations that apply to all IBM Cloud® Direct Link on Classic offerings, and then it details some limitations of each offering individually.
General IBM Cloud Direct Link on Classic limitations
- Each Direct Link on Classic connection requires a unique order. If you require multiple connections, open an IBM Cloud Direct Link order for each connection.
- The IBM Cloud services network is not accessible directly from your remote networks.
- IBM Cloud does not permit customers to back haul traffic between their remote sites across the IBM Cloud backbone. The Direct Link on Classic product is meant to let your remote networks communicate privately with your IBM Cloud infrastructure.
- Direct Link on Classic requires you to use a VRF (Virtual Routing and Forwarding) instance.
- VRF is not fully compatible with the IBM Cloud SSL and IPsec VPN services.
- VRF is not compatible with IBM Cloud account-to-account VLAN spanning.
- Direct Link on Classic requires BGP to establish the routes to a customer's remote network.
Direct Link Connect on Classic limitations
- Customers are responsible for any fees that are associated with reaching the PoP from a remote network and any fees that are incurred with the Cloud Connect provider.
- IBM Cloud does not colocate any customer equipment in our network PoPs. Customers must work with their provider to determine whether they need to colocate any equipment in the facility where the IBM Cloud network PoP exists.
- Direct Link Connect availability varies between locations. Customers can contact their IBM Cloud account manager to confirm current or future availability.
Direct Link Dedicated on Classic limitations
- The IBM Cloud fees for Direct Link Dedicated cover the cost of port termination on the IBM Cloud infrastructure. Customers are responsible for any fees that are associated with reaching the PoP from a remote network and any cross-connects needed within the PoP facility. IBM Cloud does not order a cross-connect on any customer's behalf.
- Direct Link Dedicated is a switchport in access mode. Currently, 802.1q is not supported.
- IBM Cloud does not colocate any customer equipment in our network PoPs. Customers must work with their provider to determine whether they need to colocate any equipment in the facility where the IBM Cloud network PoP exists.
Direct Link Exchange on Classic limitations
- Customers are responsible for any fees that are associated with reaching the PoP from a remote network and any fees that are incurred with the Cloud Exchange provider.
- IBM Cloud does not colocate any customer equipment in our network PoPs. Customers must work with their provider to determine whether they need to colocate any equipment in the facility where the IBM Cloud network PoP exists.
- Direct Link Exchange availability varies between locations. Customers can contact their IBM Cloud account manager to confirm current or future availability.